How long should I wait before chasing an unpaid invoice?

In short: Nothing legally forces you to wait — the debt becomes overdue, and statutory interest starts accruing automatically, the moment the payment date on the invoice passes. In practice, most businesses send a first chase 3 to 7 working days after the due date, a second one if 10 to 15 days pass with no response, and treat a letter before action as reasonable once total silence passes 30 days. These are common-sense benchmarks, not legal deadlines.

There's no minimum wait imposed by law — a creditor could, in theory, chase the day after the due date. What actually varies is how much courtesy is worth extending before assuming the delay is more than a simple oversight.

The benchmarks most businesses use: 3 to 7 working days for a first, neutral reminder; 10 to 15 days of silence before a firmer second chase that states what the delay is already costing; 30 days of total unanswered delay before a letter before action stops being premature. None of this is written into legislation — it's accumulated practice, and the one rule that does matter is procedural: never let silence sit without a dated, written follow-up, whatever the exact timing.

→ Read the complete process, with templates